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Frequently Asked Questions
Booking is simple. Reach out by phone: (385) 498-4499 or email: hello@spoolhealth.com or message us on our Contact page and we can help you schedule your first visit. After your first session, your provider can schedule follow-up visits with you directly.
We are in-network with the following insurance companies: AetnaCignaRegence BCBS of UtahCarelon Behavioral HealthSelect Health - UtahIf your insurance is not listed, we can issue you a "superbill" so you can submit claims to your insurance as an out-of-network provider.
A superbill is a document we provide you, with the details of the services you received. You can send your superbills to your insurance company for attribution toward your benefits and reimbursement when applicable.
You do not need insurance to begin therapy with us. We believe everyone deserves access to quality mental health care, which is why we offer affordable self-pay options and a sliding fee schedule for those who may need financial flexibility. Our standard session fee is $200 for initial visits and $175 for following visits, and we’re happy to discuss options to help make care manageable for your budget.
Spool specializes in serving people 13-25 years as well as their caregivers and family members of any age 13+.
The first session typically begins with both the parent(s) and child meeting with the therapist together. We’ll discuss what brings you in, any concerns you may have, and begin getting to know your family’s needs. The therapist may also spend a few minutes meeting individually with you or your child as part of the assessment. Initial sessions usually last 53 minutes.
We have open availability and can typically see you within a few days.
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